Frequently Asked Questions

Booking is simple! You can use our online booking form on the homepage, send us a WhatsApp message, or email us directly. Once confirmed, you will receive a voucher with all the details.

Your driver will be waiting for you at the arrival hall exit holding a sign with your name on it. We monitor flights, so if you are delayed, we will wait.

We offer free cancellation up to 24 hours before your scheduled pickup time. If you cancel within 24 hours, a small fee may apply depending on the booking type.

Yes, safety is our priority. We provide baby seats and booster seats free of charge. Please just let us know the age of the children when booking.

Yes, you can pay the driver directly in cash (EUR, USD, GBP, or MAD) when you arrive at your destination. We also accept online payments if you prefer.

It depends on the specific tour package. Generally, transport and the driver/guide are included. Entrance fees to museums or specific attractions are usually extra, but this will be clearly stated in your tour description.